The Challenge
Managing tenant information across spreadsheets leads to errors, duplicate records, and missing contact details. South African landlords need to validate ID numbers, track communication history, and give tenants access to their lease and payment information. Without a centralised system, tenant management becomes a constant source of administrative overhead.
Key Capabilities
SA ID Validation
Letty validates South African ID numbers automatically, ensuring accurate tenant records and reducing manual verification effort.
Individual & Company Tenants
Support both individual and company tenant types with appropriate fields — from ID numbers to company registration details.
Bulk Tenant Import
Import tenant data from Excel spreadsheets with AI-powered normalisation that corrects phone formats, standardises names, and validates ID numbers.
Communication History
Track all tenant communications in one place. Log calls, emails, and messages for a complete audit trail of tenant interactions.
Tenant Portal
Give tenants self-service access to view their lease, download invoices, submit maintenance requests, and make payment notifications.
Multi-Property Linking
Link tenants to multiple properties and leases. View a tenant's complete rental history across your portfolio.
How It Works
Add Tenants
Create tenant profiles manually or import them from Excel. Letty validates SA ID numbers and normalises contact details automatically.
Link to Leases
Connect tenants to their properties and leases. Track active and historical leases for each tenant.
Enable Self-Service
Invite tenants to the tenant portal where they can view lease details, download invoices, and submit maintenance requests.